ORDERING
The Ordering Process
- SURE PLACEMENT — Browse our collection and select the essence that resonates with your presence.
- SECURE CHECKOUT — Encrypted transactions designed for peace of mind.
- DISCRETE TRACKING — Monitor your fragrance's journey from our couriers directly to your threshold.
- GRACE PERIOD — Modifications or cancellations are permitted within a strict ONE-hour window.
Domestic Delivery
Standard delivery within the UK takes 3-5 business days. Complimentary priority shipping is included on all orders over £80
Global Reach
We offer worldwide shipping to over 50 countries. Delivery times typically range from 7-14 business days depending on localized customs.
Shipping Logistics
Global Delivery & Coverage
Priority Speed
Need your signature scent sooner? Select Overnight or 2-Day Priority delivery at checkout for expedited handling and logistics.
Returns & Exchanges
Hassle-Free Returns
01. Request Within 30 Days
Reach out to our support team with your order number to initiate a return or exchange for any unused products.
02. Shipping & Processing
Use our pre-paid label to send back your items. Once received, our team inspects the fragrance wax for eligibility.
03. Refund Timeline
Approved refunds are processed back to your original payment method within 5–7 business days.
PRODUCT
CARE
What are the ingredients?
Our solid colognes are crafted with a premium blend of natural beeswax, shea butter, and fragrance oils. They are paraben-free, phthalate-free, and designed to be gentle on pulse points.
How do I apply solid cologne?
Simply open the jar, swirl your finger over the fragrance to warm the wax, and apply to pulse points such as your wrists, neck, and behind the ears for a subtle, long-lasting presence.
How should I store my tin?
Keep your tin in a cool, dry place away from direct sunlight. To maintain the integrity of the scent and texture, avoid leaving it in hot environments like a car interior during sunlight.
What is the shelf life?
When stored correctly, ORUM solid colognes maintain their potent scent profile for up to 12-18 months. The concentrated anhydrous formula ensures it doesn't evaporate like traditional sprays.